Terms of Use

These general conditions govern solely and exclusively the websites owned by OSWAP Internet S.L., by the USERS that access it. The present general conditions are exposed to the USER in the website, in each and every one of the pages and every time a USER enters their data in the existing forms, so that it reads, prints, archives and accepts through Internet, and the USER can not enter its data effectively without the acceptance of these terms and conditions.

Access to the website of OSWAP Internet S.L., implies without reservation the acceptance of the present general conditions of use that the USER claims to understand in its entirety. The USER agrees not to use the website and the services offered there for the performance of activities contrary to the law and it has to respect at all times these general conditions.

1.-Corporate Information

By virtue of the obligations established by Law 34/2002 of July 11, of the Information Society and Electronic Commerce services:

This website is owned by OSWAP Internet S.L., with C.I.F. B65235483 and registered at c / Dolors Aleu, 25 - 08908 L'Hospitalet de Llobregat (Barcelona).

This company is registered in the Mercantile Register of Barcelona, tome 41.650, folio 111, sheet B-391996.

The contact telephone number is 931 800 020/900 800 664 and the e-mail address is info@oswap.net

2.-Protection of Contents (Content Protection)

The user acknowledges and accepts that all industrial and intellectual property rights over the contents and / or any other elements inserted by OSWAP Internet SL, in this Website (including, but not limited to, all those elements that make up visual appearance, graphic image and other sensory stimuli of the website or "look and feel": trademarks, logos, trade names, texts, images, graphics, designs, sounds, databases, software, flowcharts, presentation, architecture Of navigation, as well as the source codes of the web pages) belong to OSWAP Internet SL And / or to third parties to whom they have transferred their rights, OSWAP Internet S.L. Is solely responsible for the contents elaborated internally. For such purposes, it will be understood as Web Site all those creations incorporated and expressed by OSWAP Internet S.L. By any means and / or tangible or intangible support, known or to be known, that are protected by the provisions of current regulations on intellectual and industrial property. OSWAP Internet S.L. reserves the right to modify at any time the contents existing on its website as well as its configuration and presentation without prior notice.

In no case the access to the Website imply any type of permission, resignation, transmission, license or total or partial transfer of said rights by its owners. These terms and conditions of use of the Website do not confer to the USERS any other right to use, alter, exploit, reproduce, distribute or publicly communicate the Website and / or its contents other than those expressly provided herein.

The use of such elements, their total or partial reproduction, communication and / or distribution for commercial or lucrative purposes, as well as their modification, alteration, decompilation and / or any other act of exploitation of the Website is strictly prohibited. The USER who wishes to establish a hyperlink of the OSWAP Internet S.L. on their website will not make an illegal or contrary use of the information made available on the said website.

Without prejudice to all of the above, if the User or a third party believes that any content of the Website could infringe intellectual and industrial property rights, we ask you to let us know as soon as possible, sending an email at info@oswap.net

3.-Privacy and Data Protection

This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

In accordance with the provisions of article 5 of Organic Act 15/1999 on the Protection of Personal Data (LOPD, for its Spanish abbreviation) and its developing regulation, OSWAP Internet, S.L., hereby informs users of their right to access, rectify, cancel and oppose to their data, under the aforementioned regulation, by sending an e-mail message to the following address: info@oswap.net or writing a letter to: c/Dolors Aleu, 25 - 08908 L'Hospitalet de LLobregat (Barcelona).

4.-Access and Use of the Website

Both the access to the Website and the non-consensual use that may be made by the information contained in it is the sole responsibility of the person who performs it. The user agrees to use the contents, information and data of the Website in accordance with the present conditions, terms and policies, with the regulations of application and with generally accepted good customs and public order. The user undertakes to refrain from using the contents of the Website for purposes or effects that are illegal, prohibited or contrary to those established herein, harmful to the rights and interests of OSWAP Internet SL, other users, third parties or others that may damage, disable, overload or deteriorate this Website or prevent the normal use or enjoyment thereof by users. OSWAP Internet S.L. Shall not be liable for any consequence, damage or prejudice that may arise from such access or use or breach of these conditions, terms and policies nor shall it be liable for any safety errors that may occur or for damages that may be caused to the system (Hardware and software) or to the files or documents stored therein as a result of: (i) the presence of a virus on the user's computer that is used to connect to the services and / or products offered by OSWAP Investments through its Website; (Ii) a browser malfunction; (Iii) the use of non-updated versions of the same.

OSWAP Internet S.L. may interrupt access to the website at any time if it detects a contrary use to legality, good faith or these general conditions.

5.-Return Policy

OSWAP Internet S.L. Within the commitment to customer satisfaction will do everything possible to make the service fit your expectations. However if we do not fulfill the same we will refund the paid amount according to these conditions:
The return period is 30 days for the services listed below:
• Shared Hosting: 30 days from the date of hiring
• Hosting Reseller: 30 days from the date of hiring
• VPS Server, all except panel licenses: 30 days from the date of hiring
• Products that lack return period: Domain registrations and transfers, Software Licenses, Server Administration, SSL Certificates and any product whose period of return is not specified in this section.
Returns must be requested from the administrative department from our customer area https://www.oswap.net/supporttickets.php, and the customer will be required to submit identification documents if requested.
OSWAP Internet S.L. Will not make returns in the following cases:
• The customer has breached the terms of the contract.
• There is reasonable suspicion that the service was contracted for the purpose of not using it beyond the warranty period.
• The service has been used with Illicit purposes
The refund will be made by adding as a balance to your customer account, however the customer may request the return of the same form as the payment. The costs of return transactions will be deducted from the amount to be refunded.

6.-Links to third parties

Links to other pages or websites can be used in this Website. OSWAP Internet S.L. Is not responsible for the content or security measures taken by any other page or website through which it is accessed from this Website, sites to which the interested party accesses under his sole responsibility. Also it dosenot gurunteed the absence of viruses or other elements in the content linked from the OSWAP Internet S.L. that may cause alterations in the computer system (hardware and software) and / or in the documents or files of the User, also excluding OSWAP Internet S.L. Of all responsibility derived from the damages caused by all the above.

7.-Social Networks

We inform you that OSWAP Internet S.L. can have presence in social networks. The treatment of the data that is carried out of the people that are followers in the social networks (and/or make any link or action of connect through the social networks) of the official pages of OSWAP Internet S.L. will be ruled by this section, as well as by those conditions of use, privacy policies and access regulations that belong to the social network that proceeds in each case and previously accepted by the user.

OSWAP Internet S.L. will treat your data with the purpose of correctly managing your presence in the social network, informing you of products or services activities of OSWAP Internet S.L. as well as for any other purpose that the regulations of the Social Networks allow.

8.-Other conditions

OSWAP Internet S.L. is committed not to do misleading advertising.

The formal or numeric errors that may be found throughout the contents of the different sections of the web of OSWAP Internet SL, produced as a consequence of an incomplete or defective maintenance and / or updating of the contained information in these sections, will not be considered as misleading advertising. OSWAP Internet S.L., as a consequence of the provisions of this section, will correct it as soon as it becomes aware of such errors. You may report such errors to the email provided in this notice or through the different ways of contact established by OSWAP Internet S.L.

OSWAP Internet S.L., pursuant to the provisions of Law 34/2002 on Information Society Services and electronic commerce, commits not to send commercial communications without properly identifying them.

All information sent to OSWAP Internet S.L. clients is not considered as commercial communication, its purpose is the maintenance of the contractual relationship between the client and OSWAP Internet S.L. S.L, as well as the performance of information, training, maintenance and other activities of the service that the client has contracted.

OSWAP Internet S.L. is not responsible for the breach of any applicable law that the user may incur in accessing the website and / or in the use of the information contained in it.

OSWAP Internet S.L., will not be responsible for any damages or losses that may arise that derived from the use of the information, the materials contained in this website and the programs it incorporates. The links and hypertext that allow, through the website, to access the user to services and services offered by third parties, which are not belong to OSWAP and are not under the control of OSWAP Internet SL, the entity is not responsible for the information contained and nor for any effects that may arise from such information.

OSWAP Internet S.L. is not responsible for the illegitimate use that third parties may make of the brand names, product names, trademarks that appear on the website not being owned by that entity. Nor is it responsible for the integrity, veracity and legality of the content of the links to the websites that can be accessed from the website.

OSWAP Internet S.L. is not responsible for viruses that originate in a telematic transmission infiltrated by third parties generated in order to obtain negative results for a computer system.

In short, the User is solely responsible for the use of the services, contents, links and hypertext included in the website.

9.-Modification of the Terms and Conditions, Privacy Policy and Data Protection.

The Responsible of the File reserves the right to modify at any time and without previous notice the present conditions, terms and privacy policies to adapt them to the new legislative or jurisprudential as well as to the modifications or practices of the industry, the user having to consult periodically The present conditions, terms and policies in order to verify or make sure the existence of changes in the same, taking as reference last update.

10.-Jurisdiction and applicable law

These general conditions are governed by Spanish law. They are competent to resolve any controversy or conflict arising from these general conditions Lugo Courts expressly renouncing the USER any other jurisdiction that may correspond.

In case any clause of this document is declared null, the other clauses will remain in force and will be interpreted taking into account the will of the parties and the purpose of these conditions.

OSWAP Internet S.L. may not exercise any of the rights and powers conferred in this document which in no way implies the waiver thereof unless expressly acknowledged by OSWAP Internet S.L.